1. Service Satisfaction Guarantee

We are committed to delivering high-quality services that meet your expectations. If for any reason you’re not satisfied with the work we’ve provided, we will work with you to address your concerns and make adjustments to meet your needs.

2. Refund Policy

Given that our services are digital and customized to each client, we do not offer refunds once a service has been started or delivered. This includes:

• Influencer PR campaign strategy development
• Influencer selection and partnership coordination
• Content creation and approvals
• Campaign monitoring, analysis, and reporting

We encourage open communication and collaboration throughout the process, ensuring that you are involved and satisfied with the progress before final delivery.

3. Cancellations

If you wish to cancel a service before it has been started, please contact us as soon as possible. For services that have not yet been initiated, you may be eligible for a full refund. However, once any work on your campaign has begun, cancellation will not result in a refund.

4. Modifications and Revisions

We offer a set number of revisions for each service (details of which are provided in your service agreement). If changes are necessary after the agreed-upon revisions have been completed, additional fees may apply.

5. Dispute Resolution

If you have any concerns regarding the service provided, please reach out to our support team directly. We will do our best to resolve the issue in a timely and efficient manner. In the case of a dispute, we encourage communication to resolve any issues amicably.

6. Contact Us

For any questions or concerns about our Refund and Returns Policy, or if you’d like to discuss a specific issue, please contact us at:

• Email: support@jinnyshop.run